We've used you guys for probably about 10 years, but the reason behind the thanks right now is because on Friday I enlisted a design agency to upload our new website that they've designed for us onto your servers and in doing so realised that they need to be running php 5.3, we were only on 5.2. Without us being dragged into it at all your guys quickly and efficiently migrated us to a new server and even fixed a problem that the agency tell us they created themselves. — Colin Ringer, http://www.icrtouch.com

I have been dealing with Virtualnames now for many years. On rare occasions where something has gone wrong, or even when it has not, their speed of service, attention to detail and customer service levels have been phenomenal. As someone who has personally won industry awards, they too have what it takes and I am very surprised they too are not yet winners! — David H. Meagher, NED Solutions Limited

Gosh, on a sunday afternoon too! I must say, I've only had two occasions to contact you since I've been using UKServers, and on both occasions I've been very impressed with the speed and quality of the customer service. I've recently taken on maintenance of a site which uses another hosting company and is proving to be a complete nightmare, so I shall be transferring it to you very soon! — Simon, http://www.theclevermonkey.co.uk/

'Choosing my very first domain name provider wasn't easy but having looked at several I chose VirtualNames. I've never had the need to change as I've always received an excellent service. All requests and queries have been answered extremely quickly and efficiently, a response being received at all times of the day and night - I wouldn't change to any other domain name provider now.' — Lisa Dowden, http://www.isleofwightpottery.co.uk/

I stumbled on VirtualNames back in 2002 and have never looked back. Great prices, an easy to use and comprehensive control panel and consistently amazing customer service. They're knowledgeable, always very friendly and nothing is ever too much trouble - I can’t recommended VirtualNames enough!" — Martin Underhill, http://tempertemper.net/

Thank you very much for your excellent service while this domain and hosting was required. The project came to an end a while ago, so we will not be renewing the hosting or the domain. I have cancelled further updates via the web panel. Virtualnames has consistently given good service, to the extent that I continue to use your service for several other domains for community and commercial use. I hope you continue with your high standards. — Stevan Lockhart

Wow thanks Phil, that’s fantastic!I didn’t want to have to work with another server, your set up is so much easier to use! Took me nearly an hour to find out how to just sort out forwarding on the domain name on the fasthost control panel!! Thanks again — Claire Sandys

By the way, some feedback for you! I have had quite a few people recommend I move to X or Y hosting provider however the only one I recommend is yourselves. I have been a customer for a lot of years now and the service I have received, even if my query turned out to be user error on my side has always been excellent! Thanks Bryce — Bryce Redford, http://www.bryceredford.com/