External Website

If your domain is on our nameservers then you can use your UKServers Account Manager under Domains > DNS Editor to setup and have your website and/or subdomains handled externally.

Common examples of Domain record changes

1. Hosting your website somewhere else with an A Record

If your domain is managed by us or on our nameservers then you can have the website hosted elsewhere while still having the domain and email services with us.

If you host the website elsewhere then normally the host will give you an IP address for the Webserver hosting your site. This is then set as an A Record in the DNS Editor. For an example we are going to set our domain to be hosted on a webserver at ip 123.123.123.123. This will require us editing the ‘www’ subdomain record as below:

If the ‘Disable custom DNS’ button is visible then settings are active but allow 30 mins to work

Also if you wanted to host the site without the ‘www’ then you would need to amend the {blank} subdomain record instead. The ‘*’ record is a wildcard for subdomains which you might also want to change. You can set all three records to A Records and the same IP, if required, or if you are just unsure which you need.

Variations: If you were just hosting a subdomain like this then you would need to click the ‘Add domain record’ button and then enter the required subdomain, set as an A Record and enter the new IP address followed by clicking ‘Add record’ button.

Common mistakes: Some people make the mistake of entering the subdomain and domain in the subdomain field – this will not work.

2. Hosting your website somewhere else with a CNAME Record

If your domain is managed by us or on our nameservers then you can have the website hosted elsewhere while still having the domain and email services with us.

If you host the website elsewhere then they may give you a CNAME address that can be used to point your domain to the Webserver hosting your site. This is then set up as a CNAME in the DNS Editor. For an example we are going to set our domain to be hosted on shopify as we know they use CNAMES. This will require us editing the ‘www’ subdomain record as below:

If the ‘Disable custom DNS’ button is visible then settings are active but allow 30 mins to work

Variations: If you were just hosting a subdomain like this then you would need to click the ‘Add domain record’ button and then enter the required subdomain, set as an CNAME and enter the CNAME address followed by clicking ‘Add record’ button.

Common mistakes: Some people make the mistake of entering the subdomain and domain in the subdomain field – this will not work.