Help and Extra Customer Resources

HOME
ACCOUNT MANAGER
Registration
Transfers
- Transfer-out
- Owner Changes
Email
Website
Upgrades
- Downgrades
Renewals
more Help..
Quick LINKS

Latest Posts

Business Owners: Pages You Need on Your Website

Written by Support on December 11, 2012

Nowadays, a business’s website makes all the difference. Customers look for quality design, easy navigation, and resource-packed, interesting, informative pages. But how do you determine what pages your website needs and what you can leave out? Make sure your website has all of these pages: Read more »

Redirection from your Webspace

Written by Support on August 16, 2012

As with our Standard and Masked Redirection services (which cannot be used when hosting space is enabled) it is possible to do the same thing but from within your hosting space. The advantage with this is you can work on a new site while still redirecting people to an alternate […] Read more »

The new Virtualnames Help site

Written by Support on August 6, 2011

Welcome to our new resource site for Virtualnames customers. We are passionate about hosting and want to help customers get the very best from their services with us. Over time we aim to move all of our Online Help to this site leaving our main site for Sales and Administration. Read more »

Tuesday April 24th

Useful Links

VirtualNames (mainsite)
names.co.uk
names.co.uk Control Panel
names.co.uk online support
names.co.uk network status
VirtualNames Account Manager

Status Updates

Follow us on twitter.com/virtualnames for status updates etc.,

Testimonials

As a web designer, my clients always need advice on service providers. VirtualNames consistently provides reliable and cheap hosting and domain names, as well as having a uk support phone number, and round the clock online support. Having tried the rest and heard the horror stories, there is no-one else I’d recommend. Danny Fontaine

‘Choosing my very first domain name provider wasn’t easy but having looked at several I chose VirtualNames. I’ve never had the need to change as I’ve always received an excellent service. All requests and queries have been answered extremely quickly and efficiently, a response being received at all times of the day and night – I wouldn’t change to any other domain name provider now.’

Lisa Dowden

Thank you very much for your excellent service while this domain and hosting was required. The project came to an end a while ago, so we will not be renewing the hosting or the domain. I have cancelled further updates via the web panel.

Virtualnames has consistently given good service, to the extent that I continue to use your service for several other domains for community and commercial use. I hope you continue with your high standards.

Stevan Lockhart

I have been dealing with Virtualnames now for many years. On rare occasions where something has gone wrong, or even when it has not, their speed of service, attention to detail and customer service levels have been phenomenal. As someone who has personally won industry awards, they too have what it takes and I am very surprised they too are not yet winners! David H. MeagherNED Solutions Limited

Very many thanks for all your help on transferring my domain and hosting to Virtualnames. I feel very confident as I have your support. I’m glad you’re not just a faceless call centre with a different person every time. I know if I need help in future you’ll actually know who I am. I hope not to need you for a long time but I’m very glad you are there. So thanks again, and very best wishes.

Jean

By the way, some feedback for you! I have had quite a few people recommend I move to X or Y hosting provider however the only one I recommend is yourselves. I have been a customer for a lot of years now and the service I have received, even if my query turned out to be user error on my side has always been excellent! Thanks Bryce Bryce Redford

Gosh, on a sunday afternoon too! I must say, I’ve only had two occasions to contact you since I’ve been using UKServers, and on both occasions I’ve been very impressed with the speed and quality of the customer service. I’ve recently taken on maintenance of a site which uses another hosting company and is proving to be a complete nightmare, so I shall be transferring it to you very soon! Simon

Wow thanks Phil, that’s fantastic!I didn’t want to have to work with another server, your set up is so much easier to use! Took me nearly an hour to find out how to just sort out forwarding on the domain name on the fasthost control panel!! Thanks again Claire Sandys

I stumbled on VirtualNames back in 2002 and have never looked back. Great prices, an easy to use and comprehensive control panel and consistently amazing customer service. They’re knowledgeable, always very friendly and nothing is ever too much trouble – I can’t recommended VirtualNames enough!”

Martin Underhill

We’ve used you guys for probably about 10 years, but the reason behind the thanks right now is because on Friday I enlisted a design agency to upload our new website that they’ve designed for us onto your servers and in doing so realised that they need to be running php 5.3, we were only on 5.2. Without us being dragged into it at all your guys quickly and efficiently migrated us to a new server and even fixed a problem that the agency tell us they created themselves.

Colin Ringer

This website uses cookies to improve your experience. We'll assume you're ok with this. Accept