If you have created a mailbox and now want to access this mailbox via mail client (PC, Mobile etc.,) then the general mail settings are given below. Please also see our section on using mailboxes for more details including specific detailed setup on the most popular mail clients and devices.
Note: Some mail clients will default the username to be only part of the email address. This won’t work.
POP versus IMAP – The choices
We recommend POP (Post Office Protocol) over IMAP (Internet Message Access Protocol) for two main reasons. One is simply because with POP you can download and save all your emails locally allowing you to keep your own messages offline. Secondly online mailboxes have a finite size so with IMAP you are less likely to be able to hold onto all your emails as easily as you can with POP.
The flexibilty of POP mode still allows you to use it with IMAP to. For example you might want to download your messages to your main PC using POP mode but set your system not to delete them off the server for say 14-days. Any of our mailboxes can be accessed in POP and IMAP together so you can still access your online messages with Mobile devices and Web-based mail software such as our Webmail and Atmail systems.
Note: A mail device accessing in POP mode will ‘lock’ the mailbox so you should only access any one mailbox with one POP device and logout of the POP device if you want to delete messages off the server from other IMAP devices.