Setting up Thunderbird

Setting up Mozilla Thunderbird is fairly straightforward. Providing you proceed through the steps carefully then you shouldn’t encounter any problems.

Before you start…

Before you can set up your Thunderbird you must have created a mailbox using our UKServers Account Manager. You will need the Mailbox name and Password from when you set up your mailbox. The mailbox name is the same as the email address for the mailbox, and the password is what you set when you created the mailbox.

1. Now you need to have Mozilla Thunderbird downloaded and installed on your system. Open Thunderbird and from the menu Click Tools then Account Settings.

2. Now click Account Actions followed by clicking Add Mail Account.

3. Enter the Name, Email address and mailbox Password. Then click Continue.

4. Thunderbird will try to automatically find your mailservers. This unfortunately won’t find them so instead click Manual config.

8. You now need to manually configure the Thunderbird settings. We suggest you select POP3 on the incoming IMAP/POP3 dropdown, enter the Incoming Server hostname as and ougoing as and set the Username to the full email address. Now click Re-test Configuration.

9. If all details were entered correctly and the mailbox is working then you should see something like the screen below.


10. Click Done to complete.

Further Notes…

There may be settings you might want to adjust. In Thunderbird from Account Settings > Server Settings (for this particular mailbox).

With reference to ‘Leave messages on the server’ – this is useful when you also want to access your recent mail perhaps using Webmail (Atmail) or your mobile devices but note your mailbox has a finite size so it must be big enough to store these messages until Thunderbird removes them.